ExamBuddy
Last updated: September 2, 2026 • Version 2.1

Terms and Conditions

Please read these Terms and Conditions carefully before using the ExamBuddy platform and our digital exam preparation services.

Important consumer notice regarding digital content & institutional independence:

ExamBuddy is an independent educational platform (not affiliated with CBR, Cito, or DUO). When purchasing digital exam access, you consent to immediate digital delivery and waive your statutory withdrawal rights pursuant to Dutch Civil Code art. 6:230p sub g.

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Article 1 - Definitions

In these Terms and Conditions, the following definitions apply: • ExamBuddy: The operator of the online educational training platform www.exambuddy.nl. • User: Any natural or legal person registering an account or accessing the Services. • Services: All mock exams, practice modules, theoretical explanations, Mistake Bank, and didactic AI Tutor assistance provided online. • Digital Content: Digital data supplied non-tangibly, such as interactive questions, real-time analytics, and simulations. • Package: A digital access license for a designated curriculum or premium feature set. • AI Tutor (Buddy AI): The interactive didactic learning assistant providing contextual hints, memory aids, and curriculum breakdowns.

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Article 2 - Applicability & Formation of Agreement

These Terms and Conditions apply to every visit, service interaction, and commercial transaction between the User and ExamBuddy. The agreement is legally concluded when the User registers an account or completes payment for a digital package. Any deviations are valid only if confirmed by ExamBuddy in writing.

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Article 3 - Account, Security & Acceptable Use

To save personalized study analytics and access purchased packages, the User must create an account. The User warrants that all provided information is accurate and up to date. Accounts are strictly personal and non-transferable. Credential sharing is prohibited. ExamBuddy reserves the right to terminate accounts without refund upon detecting account sharing, automated scraping, or malicious activity.

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Article 4 - Free Mock Exams & Practice Access

ExamBuddy provides representative free mock exams across various domains (e.g., CBR Driving Theory, Cito Primary 7 & 8, Civic Integration, and Nt2 State Exams). Free exams require no payment credentials. ExamBuddy reserves the right to adjust the selection and scope of free materials at any time.

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Article 5 - Pricing, Payments & Invoicing

All platform prices are indicated in Euros (€) and include applicable statutory VAT. Payment is processed in advance via certified secure payment gateways, including iDEAL, Bancontact, Credit Card (Visa, Mastercard, American Express), and Apple Pay. Access is unlocked immediately upon transaction confirmation, accompanied by an automated digital invoice.

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Article 6 - Right of Withdrawal & Digital Content Exception

Pursuant to Article 6:230p sub g of the Dutch Civil Code (and EU Consumer Rights Directive), the statutory 14-day right of withdrawal does not apply to digital content not supplied on a tangible medium once performance has begun with the consumer's explicit prior consent and acknowledgment that they thereby forfeit their right of withdrawal. Because access to digital exam packages is granted immediately upon checkout, the User explicitly agrees to instant execution and acknowledges the waiver of withdrawal rights.

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Article 7 - AI Tutor (Buddy AI) & Didactic Guidance

The AI Tutor (Buddy AI) is an interactive study aid designed to clarify exam topics and theoretical concepts. While continuously monitored for accuracy, AI responses are instructional suggestions. ExamBuddy cannot be held liable for interpretations or assumptions derived from AI tutoring hints.

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Article 8 - Intellectual Property Rights

All intellectual property rights pertaining to the platform, including questions, answer models, explanations, illustrations, software, and visual branding, remain the exclusive property of ExamBuddy or its licensors. Users may not copy, reproduce, scrape, reverse-engineer, redistribute, or commercially exploit any content without prior written permission.

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Article 9 - Disclaimer of Official Results & Independence

ExamBuddy is an autonomous educational platform and is not affiliated with, endorsed by, or partnered with CBR, Cito B.V., DUO, or any government examination body. Completing practice exams on ExamBuddy does not constitute a formal guarantee of passing an official state or licensing examination.

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Article 10 - Availability, Maintenance & Limitation of Liability

ExamBuddy endeavors to ensure 24/7 platform availability but does not warrant uninterrupted uptime. We are not liable for temporary service interruptions due to maintenance or force majeure. ExamBuddy's total aggregate liability for direct damages is limited to the fees paid by the User to ExamBuddy in the three (3) months preceding the incident.

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Article 11 - Amendments to Terms

ExamBuddy reserves the right to modify these Terms. Revised versions will be posted on the website with an updated revision date. Continued use of the platform constitutes acceptance of the amended terms.

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Article 12 - Governing Law, Complaints & Dispute Resolution

These Terms and all disputes arising hereunder are governed exclusively by the laws of the Netherlands. Inquiries and complaints may be submitted to exambuddyinfo@gmail.com and will be reviewed within 14 business days. Any unresolved legal disputes shall be submitted to the competent court in the Netherlands.

Questions about these terms?

Our support team is ready to assist you via our help center or by email at exambuddyinfo@gmail.com.

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